Updated 28 October 2026 · uk.awanzye.com
Who is responsible for your information?
AWANZYE (PRIVATE) LIMITED operates AWANZYE UK and is responsible for customer information collected through this store. Contact us at info@awanzye.com or 1 Park Terrace, Manor Road, Luton, LU1 3HN, United Kingdom.
Information used by this store
When you shop, contact us or create an account, we receive the details you provide: your name, email, phone number where supplied, billing and delivery addresses, order contents, support messages and account details. We also receive payment status and transaction references from our payment providers. Website systems process technical information such as IP address, browser/device details, session identifiers and security logs.
Required checkout details are used to take payment, deliver your goods and contact you about your order. Without them we may be unable to fulfil your purchase. Please do not send card numbers, passwords or unnecessary sensitive information by email.
Why we use it
- Orders and accounts: processing purchases, delivery, cancellations and customer service, to perform our contract with you or take steps you request before a purchase.
- Business records: keeping transaction and tax records to meet legal obligations.
- Security and service: preventing fraud, investigating problems and protecting the store, based on our legitimate interests in running a reliable business.
- Marketing: where you choose to receive it, using your consent where required. You can withdraw that consent by contacting us or using an unsubscribe option. Order updates are service messages.
Providers and sharing
The store runs on WordPress/WooCommerce with Hostinger hosting and email services. Stripe and PayPal handle payments when you use those options. Payment details are processed by the selected provider; we receive the information needed to reconcile your order and deal with refunds or disputes. Their own privacy notices explain their processing: Stripe and PayPal.
We share the delivery and contact details needed with delivery/fulfilment providers handling your order, and relevant records with professional advisers or authorities where required. We do not sell customer information.
International access and processing
AWANZYE is managed internationally, including from Saudi Arabia, and our hosting and payment providers may process information outside the UK. The applicable transfer arrangements depend on the recipient and service. Contact info@awanzye.com for information about where your data is processed and the safeguards applicable to a particular transfer; payment-provider notices also describe their international arrangements.
Cookies and links
Store cookies and similar storage support the basket, checkout, login and security. Optional cookies for advertising or analytics require consent where applicable. You can control cookies in your browser; blocking essential cookies may prevent the basket or checkout working. Following our Facebook or other external links takes you to a separate service governed by its own privacy and cookie rules.
Keeping information
Retention depends on why a record is needed. We keep order and payment records for applicable accounting/tax duties and any active dispute, account data while needed to provide the account, and correspondence for as long as necessary to resolve enquiries and related claims. Security information is retained according to operational and investigation needs. You can ask about the retention applicable to your records or request deletion; legal record-keeping requirements may prevent immediate deletion of some information.
Your choices and rights
You may request access, correction, deletion, restriction or a portable copy of your personal information, subject to the applicable conditions. You may object to processing based on legitimate interests and to direct marketing. You may withdraw consent without affecting earlier lawful processing. Email info@awanzye.com to make a request; we may need to confirm your identity. We normally respond within one month, and will explain if a permitted extension applies.
You can raise a concern with us or complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.
Changes
We update this notice when our services or practices change. The date above identifies the latest version.